Gmail account is hacked & recovery email address changed
Scenario:
When I try to login the Gmail account there was problem occurred for login.
Fix1:
Open Gmail -> Click on "Can't access your account?" -> Select "I don't know my password" -> Enter your E-Mail ID and click on "Continue" button -> Enter the Captcha as shown in the image and click on "Continue" button -> When "Reset your password using the verification method below:"
- Appears, click on hyperlink "Verify your identity" from the line "Can't access any of these recovery options?
- Verify your identity by answering multiple questions about your account."-> Follow the onscreen instructions by providing correct information about your account.
Fix2:
How to recover the password in Gmail?
Go to Gmail account login page ->click on “Needs help"-> Having trouble signing in? choose the option ->I don't know my password ->Enter your current mail Id and click on "Continue" button-> Then “Enter the last password you remember” and click on "Continue" button ->Then click the button “Reset Password” -> Enter a “New Password” and “Re-enter a New Password”-> click on "Change Password" button -> Then click on "Review my recovery info" button ->Check Your Details.
Applies to:
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