A letter acknowledging an overdue payment is a formal letter written to inform an individual that the payment was made by him after it being past its due date has been received successfully.
Such letters are basically acknowledgment letters that let the person know there has been no confusion or mix-up with the overdue payment.
Such letters may also attempt to make the person understand that letting payments turn overdue is not right as it puts the company in a loss and also wastes time. This may especially be written if the customer’s behavior in this fashion is habitual.
Sample Letter of acknowledgement for payment of overdue balance Writing Tips:
- Always understand that unless it’s a habit with the customer, there can always have been some emergency that might have thwarted the individual from paying the money. Therefore, be compassionate and make it clear to the customer that you understand.
- At the same time, try to make the customer understand that this isn’t the way in which a company is run and that sometimes even the customers have some duties which they have to accomplish—of which paying up on time is one.
Sample Letter of acknowledgement for payment of overdue balance Template
From,
__________
__________
__________
__________
Date: _____ (Date on Which Letter is Written)
To,
__________
__________
__________
__________
Subject: Overdue Balance Payment Acknowledgement for Account _____________ (What is the Account Number for Which Payment Has Been Received)
Dear _____(Sir or Madam),
Thank you for the payment of ______________ (What is the Amount Received) which was overdue for last month. Please make sure to make the payment during the 1st week of the every month to avoid late fees and other penalties .We have now removed all the restrictions of your account and you can make continue with your transactions.
Please understand to maintain the account you have to make payment as stated. If we don’t receive a payment or if the same is repeated, we will be forced to block your account as per the contract and you will not be able to do further transaction.
We trust that this will be taken care and we can serve you better without any difficulty.
We appreciate your business. If you have any queries and require further information please call our customer care number at ____________ (What is the Customer Care Number of Your Business)
We look forward to serving you again
Thanking You
Yours truly,
_____________
Name and Signature
Sample Letter of acknowledgement for payment of overdue balance
Sample
From,
_____
_____
_______
Date-
To,
_____
____
_______
Subject: Payment received
Dear Mr./Ms.______,
You will be pleased to know that your monthly payment of Rs. 8,000 has successfully reached your account in our bank and that the proceedings on your account are now being carried out regularly as before.
However, you must realize that the date for payment was 7th of July and not the 18th of July. This delay in payment has caused the company some inconvenience and we therefore request you to kindly refrain from paying up at the last minute or after in the future.
We understand that there may have been a problem and other circumstances. However, a pattern has been noted wherein money under your name always enters the account late. Such habitual lateness is against our company policy and if this goes on, we will be forced to terminate your account in our company.
We are sorry for any inconvenience caused on our part. Kindly take care of your dates and payments in the future,
Regards,
_______ [Name and designation]
Email Format
Dear Name,
Re: Overdue Balance Payment Acknowledgement for Account # _____________
Thank you for the payment of ______________ which was overdue for last months. Please make sure to make the payment on every 1st week of the month to avoid late fees and other penalties .We have now removed all the restrictions of your account and you can make transaction going forward.
Please understand to maintain the account you have to make payment as stated in the bill and to avoid any kind of late charges. please make the payment before the 1st week and after 15 days .if we don’t receive a payment we will be forced to block your account as per the contract and you will not be able to do further transaction.
We trust that this will be taken care and we can serve you better without ant difficulty.
We appreciate your business. If you have any queries and require further information please call our customer care number at ____________.
We look forward to serving you again
Sincerely,
______________
Name.
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