To,
Chris Williams
Branch Manager
Hallmark Retailers
Westcoast Avenue
New Jersey

Date 15 August 2016

Dear Mr. Chris Williams,

In view of the oncoming school-fest on 14 October 2016, this school placed an order for the following costumes from your store:

• Boys costume for sun-dance-45
• Girls costume for  boogie-woogie dance-35
• Gowns for School choir- 25

Your tailor had visited our school and took measurements of children on 20 August 2016. The sample pieces due for trials on 8 September 2016 have not been delivered till date. The bulk stitching is withheld pending our approval.

Your tailor has quoted reasons like about non-availability of fabric, non-availability of assistants and his own health issues for this delay. It is too late to ask parents to make their own arrangements at this stage.

Repeated calls to your office by my staff and attempts to contact your tailor have not been answered.

I request you to intervene urgently and instruct your tailor or make alternate arrangements to complete the task for which advance payment has already been made.

Thanking You,

Gwen Stacy.

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David

45, Eastern Towers

Cleveland

To,

Edwin

Freight Manager

Shell Packers and Movers

Capetown

Date 22 May 2015

Dear Mr. Edwin,

I had availed Packing and Moving Services from your company for my house-hold goods from Capetown to Cleveland by road on 2 September 2013. I made a payment in advance of $1,200, a copy of which is attached.

The delivery date for my goods was 06 September 2013, but the same was completed on 18 September 2013; a delay of twelve days. I had to rent essential items for this interim period and endured unexpected financial expenditure.

I have suffered immense mental and physical strain.

Instead of an apology from your representative; I was asked to make the remaining payment of $550 without which he refused to offload my goods.

I need your office to intervene immediately and sort out this issue.

Not only do I want demurrages for the delayed delivery, but a suitable compensation for inconveniencing me in these twelve days failing which I will have to move the consumer-court for justice.

Please expedite and resolve my problem at the earliest.

Thanking You

David.

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