The post Consumer Complaint Letter appeared first on Wikitechy Letters.
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George Anderson
President
Consumer Redressal Forum
Downtown Street
Texas
Date 21 August 2013
Dear Mr. George Anderson
I want to lodge a complaint against the on-line store, ‘Hang-On. Org’ for delivering a faulty mobile handset which has been giving me trouble from the day I purchased it.
I placed an order for the Sansui 3478 model and paid an amount of $210 using credit-card on 02 August 2013. The piece was delivered on 05 August 2013, a delay of three days from what was promised.
I charged the mobile as instructed in the leaflet, but it never came on. I tried to fix the problem after speaking with their help-desk representatives, but the handset still remains un serviceable.
Despite assurance by the store for replacement; I have not received any till date. I have written umpteen mails to different officers at Hands-On.Org, but with no response. I am enclosing payment proof, warranty-card, and copies of my communiqués with the organization.
I request your forum to intervene and get me justice at the earliest by instructing them to replace my handset immediately.
Thanking You
Michael smith.
The post Consumer Complaint Letter appeared first on Wikitechy Letters.
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