The post Apology Letter in Response to Customer Complaint appeared first on Wikitechy Letters.
]]>Writing apology letters are always better than asking for apology via call or text message. So if you ever receive a complaint from your customer do not hesitate to write an apology letter.
From,
Thomas,
Senior Sales Excecutive,
Newtown Company,
US.
Date: 20/6/2017(Date on Which Letter is Written)
To,
Edison,
#23,Tower street,
US.
Subject: Apology letter in response to customer complaint
Dear (Sir or Madam),
I Thomas,Senior Sales Excecutive(What is your name and designation?) on behalf of my company Newtown Company (What is the name of your company?) sincerely apologize to you. We have received a notice from you that you purchased an expired medicine made by our company. We hereby inform you that this was unintentional and the packet of expired medicine went along with the unexpired packets.
I know that if you would have consumed the medicine the result could have been dangerous. Therefore we always advise that please see the date of expiry before consuming any of the products.
We are ready to pay the fine amount mentioned by you in your notice. However, we request you not to take the matter to consumer court. I hope you will accept our apology and kindly act in our favor. Hope to hear something positive from you.
Thanking You
Yours truly,
Thomas
(Name and Signature).
From,
Thomas,
Executive Manager.
Date: 20/6/2017 (Date on Which Letter is Written)
To,
Edison,
#23,Tower street,
US.
Subject: Apology letter in response to customer complaint
Dear Sir,
I the executive manager of Newtown store apologize on behalf of all the staffs to you for delivering expired food product two days back. I realized my mistake this morning after receiving your complaint letter and hence writing this apology letter to you.
You had ordered for the product two days back and while delivering it, we somehow did not notice the expiry date of the product.
I know it is our mistake and its consumption would have caused you severe problems. We deeply apologize for our mistake and promise to never deliver expired food products in future.
Also we suggest you to check the expiry date of the product before opening the seal. Once again we apologize to you and you can trust us as will see to it that such mistakes are not committed in the future.
Contact no:
Email id:
Thanking You
Yours truly,
Thomas
(Name and Signature)
Apology letter can be written against complaint. If anyone make a complaint for anything then the same person needs to apologies for the complaint made. The apology can be verbal or written in this case but if the complaint is formal apology should be in a way of writing.
This kind of apology letter address to the person who has made a complaint with his named and address mentioned on it. It should state the reason for which the complaint has made and apology for the same.
Dear, Mr. Jackie
I Mr. Derek E. Dalrymple-Customer Relation Manager on behalf of my company Hindustan Unilever Pvt. Ltd sincerely apologies to you. As we receive a notice from your side that you had purchase an expired medicine of our company.
We hereby inform you that this was unintentional and the packet of expired medicine was undoubtedly gone along with the unexpired packets.
I know if you would have been consume the medicine the result would be dangerous therefore we always advice that please see the date of expiry before consuming any of the products. We are ready to pay to the fine amount mentioned by you in your notice.
But we request to you that please don’t take the matter to the consumer court. I hope you will accept our apology and kindly act in favor of us.
Hope to hear the needful from your side.
________________
Mr. Derek E. Dalrymple
Customer Relation Manager-Hindustan Unilever Pvt. Ltd
3364 Short Street,
Austin, TX 78701.
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]]>From,
__________
__________
__________
__________
Date: _____ (Date on Which Letter is Written)
To,
__________
__________
__________
__________
Subject:
Dear _____(Sir or Madam),
Hey buddy, I never thought I will ever write this one and that too for someone like you. Anyway without reminding of that dreadful moment when I was rude and a bit arrogant with you for an issue that was not so important.
Having realized my fault and that I should not have at any cost and any point of time reacted with you the way I did. So without any hesitation, I would like to sincerely apologize for anything and everything to be on the safer side and take a back foot so as not to lose you as one beyond just a friend, guide philosopher etc.
Last of all it is a sincere request to take this into consideration and understand me for the feeling I want to express and let that incident go up like smoke in polluted air.
Thanking You
Yours truly,
Name and Signature
__________
__________
__________
__________
Date: _____ (Date on Which Letter is Written)
To,
__________
__________
__________
__________
Subject: Personal Apology letter
Dear Friend,
I had never dreamt that I would behave in such a rude manner with you in my life but unfortunately circumstance raised and I teased you in front of everyone in school. I am very sorry for hurting you deeply and I know it is not easy for you to forgive me.
We have knowing each other since ten years and in all these years there was nothing called sorry and thank you in our friendship. But today I am telling sorry to you because I have realized my mistake and I know how much it hurts. I hope you won’t stop talking to me or stop being friends with me because of my foolishness. Lastly I apologize from my heart and promise you to never behave in such a way and please be my friend forever.
Contact no :
Email id:
Thanking You
Yours faithfully,
Name and Signature
To,
Angelina Joshi.
37-A, Hiranandani Gardens,
Powai Lake Road.
8th Sept’ 2010.
My dear bestie,
Hey buddy, I never thought I will ever have to write this one & that to for a one like you. Anyways without reminding about that dreadly moment when I had to be rude & a bit arrogant with you for just a not so important issue.
Having realized my fault & just that I should not have been at any cost or point of time reacted with you I did to you. So without any hesitance I would just like to sincerely apologize for anything & everything to be on safer side & taking a back foot just not to lose you as a one beyond just a friend, guide, philosopher etc.
Lastly it’s just a sincere request to take me in to consideration & understand me for the feelings I wanted to express & smoke that incident in the polluted air.
With Warm Regards.
Buddy.
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