The post Follow Up After Sales Letter appeared first on Wikitechy Letters.
]]>It is a formal letter and hence it should be polite and clear. It is usually written to customers and the content should be customer friendly.
To,
__________ (customer’s name)
__________ (employee’s address)
__________
__________
Date __________ (date of writing letter)
From
_____________
______________
_______________
Dear Mr. /Ms__________ (name of the customer),
You have been one of our valuable customers. You bought our company product__________ (name of the product) on _________ (date of purchase).
In this regard, we want to remind you that your ……………..(name of product) is due for renewal of annual maintenance contract. We hope you did not encounter any problems with our service during the last few years. Under the annual maintenance contract, any repairs arising during the period are done free of charge.
If you opt for renewing our annual maintenance contract, we shall send our company representative to you at your convenient time.
It has been our constant endeavor to satisfy our customers. And we are confident that we have been successful in our efforts.
Customers like you give us the motivation to work more efficiently. We value your suggestions and complaints in the same manner. We hope to continue or association in the coming years as well.
Thanking you,
Yours Sincerely,
_____________ (your name and designation)
To:
Bharat Kumar
78, Link Road,
Andheri
Mumbai
25th September, 2013
Subject: Follow up letter related to transaction – Sales Invoice no.87790
Dear Sir,
You are one of our valuable customers who bought Aquaguard water purifier on 7th ocotber, 2012. We want to remind you that the annual maintenance contract will expire on 7th October, 2013.
If you are pleased with our services, we request you to opt for the renewal of the annual maintenance contract.
We assure our full cooperation during the contract period. Our trained technicians will attend to your complaints immediately.
There will be timely maintenance of the machine. If any repair problem arises, it will be done free of cost under annual maintenance contract.
We shall send our company representative at your convenient time.
We hope you will renew our services and continue our relationship.
Please get back to us at the earliest.
Thanking you,
Yours Sincerely,
Vijay Sharma.
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