The post Apology Letter in Response to Customer Complaint appeared first on Wikitechy Letters.
]]>Writing apology letters are always better than asking for apology via call or text message. So if you ever receive a complaint from your customer do not hesitate to write an apology letter.
From,
Thomas,
Senior Sales Excecutive,
Newtown Company,
US.
Date: 20/6/2017(Date on Which Letter is Written)
To,
Edison,
#23,Tower street,
US.
Subject: Apology letter in response to customer complaint
Dear (Sir or Madam),
I Thomas,Senior Sales Excecutive(What is your name and designation?) on behalf of my company Newtown Company (What is the name of your company?) sincerely apologize to you. We have received a notice from you that you purchased an expired medicine made by our company. We hereby inform you that this was unintentional and the packet of expired medicine went along with the unexpired packets.
I know that if you would have consumed the medicine the result could have been dangerous. Therefore we always advise that please see the date of expiry before consuming any of the products.
We are ready to pay the fine amount mentioned by you in your notice. However, we request you not to take the matter to consumer court. I hope you will accept our apology and kindly act in our favor. Hope to hear something positive from you.
Thanking You
Yours truly,
Thomas
(Name and Signature).
From,
Thomas,
Executive Manager.
Date: 20/6/2017 (Date on Which Letter is Written)
To,
Edison,
#23,Tower street,
US.
Subject: Apology letter in response to customer complaint
Dear Sir,
I the executive manager of Newtown store apologize on behalf of all the staffs to you for delivering expired food product two days back. I realized my mistake this morning after receiving your complaint letter and hence writing this apology letter to you.
You had ordered for the product two days back and while delivering it, we somehow did not notice the expiry date of the product.
I know it is our mistake and its consumption would have caused you severe problems. We deeply apologize for our mistake and promise to never deliver expired food products in future.
Also we suggest you to check the expiry date of the product before opening the seal. Once again we apologize to you and you can trust us as will see to it that such mistakes are not committed in the future.
Contact no:
Email id:
Thanking You
Yours truly,
Thomas
(Name and Signature)
Apology letter can be written against complaint. If anyone make a complaint for anything then the same person needs to apologies for the complaint made. The apology can be verbal or written in this case but if the complaint is formal apology should be in a way of writing.
This kind of apology letter address to the person who has made a complaint with his named and address mentioned on it. It should state the reason for which the complaint has made and apology for the same.
Dear, Mr. Jackie
I Mr. Derek E. Dalrymple-Customer Relation Manager on behalf of my company Hindustan Unilever Pvt. Ltd sincerely apologies to you. As we receive a notice from your side that you had purchase an expired medicine of our company.
We hereby inform you that this was unintentional and the packet of expired medicine was undoubtedly gone along with the unexpired packets.
I know if you would have been consume the medicine the result would be dangerous therefore we always advice that please see the date of expiry before consuming any of the products. We are ready to pay to the fine amount mentioned by you in your notice.
But we request to you that please don’t take the matter to the consumer court. I hope you will accept our apology and kindly act in favor of us.
Hope to hear the needful from your side.
________________
Mr. Derek E. Dalrymple
Customer Relation Manager-Hindustan Unilever Pvt. Ltd
3364 Short Street,
Austin, TX 78701.
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]]>The post Medical Apology Letter appeared first on Wikitechy Letters.
]]>From,
__________
__________
__________
__________
Date: _____ (Date on Which Letter is Written)
To,
__________
__________
__________
__________
Subject:
Dear _____(Sir or Madam),
I am _______________ (Your name and designation), and I sincerely apologize to you on behalf of the entire medical team of the hospital. As your moth
er was admitted in our hospital because she had to undergo a Brain Tumor operation and it was not successful which led to her sad demise. I undertake explaining to you that your mother was in the last stage of the tumor and she was 75 years old.At this advanced stage of the disease and this age, success rate of such an operation is quite low and this was clearly mentioned in our preoperative contract which you already signed. However, on your demand our highly qualified doctors had taken a chance and operated on her. They tried their best, but please consider it as God’s wish.
I truly respect your feelings for your mother and from the bottom of my heart apologize to you and your family. I will pray to God that your mother’s soul rests in peace.
Thanking You
Yours truly,
Name and Signature
From,
__________
__________
__________
Date: _____ (Date on Which Letter is Written)
To,
__________
__________
__________
__________
Subject: Medical Apology letter
Dear Sir,
I the senior management executive of XYZ hospital am writing this letter to apologize to you for not saving the patient inspite of giving properly treatment and assuring you that everything will be fine. As the patient was severely injured when you brought him here also there was huge blood loss. They too had hoped him to survive but after all everything happen according to the wish of the almighty. They had planned to do a surgery but before they could try anything everything was over.
They once again apologize for not saving him. They tried our best but unfortunately it did not work out. I on behalf of our hospital apologize to you and your family for not saving your son. I deeply apologize and pray that his soul resets in peace.
Hope you understand our problem and forgive us for this.
Contact no :
Email id:
Thanking You
Yours truly,
Name and Signature
Mr. Philip V. Bjorklund
3633 Bell Street
New York, NY 10019
07 September, 2010
Subject: MEDICAL APOLOGY LETTER
Dear, Mr. Philip
I Mr. Seth E. Bullock Chief Executive Officer of Wockard Hospital Pvt. Ltd sincerely apologies to you on behalf of the entire medical team of the hospital. As your mother admitted in the hospital for 1 month because she had to undergo for a Brain Tumor operation and the operation won’t be successful due to which she found dead. I take up a responsibility to explain you the whole scenario that your mother was at the last of tumor and her age was 75year. At this stage of age there is less chances of living after the operation and it was clearly mentioned in our preoperative contract which is already signed by you. But still on your demand our highly qualified doctor’s had took a chance and operated her.
They had tried their best from their side but please consider it as god’s wish. I truly respect your feelings for your mom and with the bottom of my heart I apologies to you and your family. I will pray to god that your mother’s soul would leave in peace.Mr. Seth E. Bullock,
Chief Executive Officer-Wockard Hospital Pvt. Ltd,
4556 Wiseman Street,
Knoxville, TN 37917.
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