A professional Branch Operations Manager Resume should highlight your ability to streamline daily banking activities, manage staff, and ensure regulatory compliance. Employers look for leadership skills, financial knowledge, and strong operational management experience. Reviewing a banking operations resume will help you understand how to emphasize achievements like improving efficiency, reducing errors, and enhancing customer satisfaction. For fresher or mid-level roles, a tailored resume for banking operations can focus on transferable skills, training, and measurable results.
EDWARDS
Chennai, Tamil Nadu
Email: edwards@gmail.com
JOB SUMMARY
- A Graduate in B.Tech IT with 7+ Years of experience in Branch Banking operations.
- Have very good understanding and working knowledge in various Banking operations through FINACLE Ver 7.0, Ver 10x.
WORK EXPERIENCE
Manager-Branch Operations
Equitas Small Finance Bank Ltd – 2016 to Present
RESPONSIBILITES:
- Taking care of branch operations in CASA, Asset servicing & Loan Processing End to End.
- Have experience in acquring new customers and serving customers in all aspects.
- Taking care of Vehicle Finance, Home Finance, SHG disbursment and collection.
Assitant Manager
ICICI Bank Ltd – Chennai, Tamil Nadu – February 2010 to July 2016
RESPONSIBILITES:
- Worked as Customer Service Officer handled large cash transactions and key custodian for Cash and Jewelloan for Gobichettipalayam Cluster Branch.
- Awarded for service excellence and Ranked ‘1’ in PAN India B category branch for the year 2011-2012
- Maintaining healthy business relationship with major clients.
Software Engineer
ProtechSoft Systems Pvt.Ltd – Chennai, Tamil Nadu – November 2008 to December 2009
RESPONSIBILITES:
- Creating forms using HTML and CSS.
- Worked in Microsoft Silverlight for attractive web designing.
- Collecting requirements from US Client, analyzing the requirement and escalating it to development team
Customer Care Associate
Sixt Rent a Car – Chennai, Tamil Nadu – May 2007 to October 2008
RESPONSIBILITES:
- Will reserve car for the customer according to the mail sent by the client.
- Giving the confirmation and vehicle details to the customer through phone and short message.
- Have managed the vendor car bills and the problems with the vendors in services provided to the customer.
EDUCATION
- B.Tech in Information Technology Anna University
ADDITIONAL INFORMATION
TECHNICAL EXPERTISE:
- Strong Operational knowledge in KYC, Account opening SB, NRI, TD, JL, CA accounts.
- Extensive knowledge in Cash processes like ATM & CDM Machine, Cash receipts, Cash Payments, Fund transfers, NEFT and RTGS Transfers.
- Good Experience in Identifying Fake and Counter fit Notes & sorting of cash activities like mutilated, Solid notes, Half value & No value notes.
- Extensive Experience in Inward, Outward & Forex activities.
- Knowledge on RBI Reports like AML (Anti Money Laundering), CRL (Cash Retention Limit) reports, Large
- Cash transaction (CAT 3) Reports.
- Hands on working experience on banking software Finacle, FCRM, Finnone, I View, E Search, DMP, Fx Online, Flexcube by Oracle applications.
- Expertise in procedures and contributing towards improved financial performance, heightened productivity and enhanced internal controls.
- Analytical problem solving, decision-making, and inter-personal skills with ability to interact at all levels.
STRENGTHS:
- Good team player with excellent communication skills.
- Excellent leadership, analytical and problem solving skills. Innovative Thinking and Self learner
- Crucial member in Handling Multiple Products and Specialized desks (Insurance, Jewel Loans, credit Cards & Branch Banking.
Download our editable Branch Operations Manager Resume in Word format. Customize it with your career achievements, leadership strengths, and banking expertise to stand out from other applicants.
A strong Branch Operations Manager Resume should combine leadership, compliance knowledge, and customer service expertise. Whether you’re applying in retail banking, private banking, or financial services, customizing your banking operations resume to reflect the employer’s needs makes a strong impact. By studying resume for banking operations samples and focusing on measurable results—such as reducing turnaround times or improving branch efficiency—you’ll create a resume that positions you as a reliable and effective operations leader.