[Solved-2 Solutions] Instagram Failed and Can't Upload Videos
Error Description:
Most of the time, we have no problem uploading pictures to Instagram. But with videos, things could be tricky sometime. Here are two most common situations:
"I was uploading a video to Instagram on my Galaxy S7 and suddenly, I got this error message saying, 'there was an issue importing your video please try again'. The network connection is totally fine."
"I tried to upload a video to Instagram on S8 and it stuck at uploading and never finished. Tried a few times but still can't post the video."
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Solution 1:
Instagram won't let us upload a video if:
- Our Instagram account is banned, blocked or disabled. We have a poor network connection. Our video fails to meet Instagram's requirements for supported videos:
- Formats: H.264 codec / MP4
- Resolution: maximum width 1080 pixels (1080P)
- Frame Rate: 29.96 frames per second
- Bit Rate: 3,500 kbps video bitrate
- Audio codec: AAC audio codec at 44.1 kHz monov
- Duration: 3 to 60 seconds
Solution 2:
Step 1. Make sure the device is connected to an strong network.
Step 2. If the network connection is fine, restart the phone to see if it makes a difference.
Step 3. Some users find it helpful to clear caches of Instagram on App Manager: Settings > Apps > Instagram > Clear Caches.
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Step 4. Also, we are suggested to uninstall and re-install Instagram app to make sure the app is up-to-date.
Step 5. If we still can't uppload videos after re-installing Instagram, maybe the problem is on overloaded Instagram servers. Instagram goes down from time to time. Just wait and try uploading the video next day.