No.5 , Moses street
Tanger Outlet Houston
5885 Gulf Fwy
21 June 2015
I had visited your showroom on 20 June 2015 with my brother for purchasing a football kit . We were attended to by your salesperson; Edwin . We settled for a Puma- football kit and made payment for $100 through Debit – card.
He wanted to play with this new set; Since It’s his birthday gift which is today. But, we were shocked to find that most of the materials inside the kit was damaged and delivered to us due to gross negligence by your staff.
I request you to look into this matter and deliver the correct item to my residence at the above-mentioned address at the earliest. I am enclosing a copy of the receipt of our payment.