Customer care supervisor

# 5  23rd Avenue, Central park,

New York

20 July 2016

Dear Mr Thomas

A MOTO X force with one year warranty period which I purchased from your store  in 228A Columbus Ave, New York on 30 June 2016 has become unserviceable within 1 month of it’s purchase.

I am enclosing here with all relevant details including the copies of my purchase receipt,  warranty card  and the defective handset as well.

I request your office to process my application and replace my faulty item with a new piece as promised at the earliest and oblige. Please forward the courier to my postal address as mentioned in the purchase receipt and warranty card.

Thanking You

Yours Sincerely

Morgan.

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