What is IC web client Launcher ?
What is IC web client launcher ?
- The Internet dealings Server (ITS) shopper is that the system shopper wherever the launch transactions area unit dead once agents use the IC WebClient.You would like to log in to the remote system (for example, SAP ERP) to assemble the data required to take care of the computer address, however the settings area unit created within the CRM system.
- The Interaction Center (IC) WebClient could be a thin-client, highly-optimized desktop application for interaction center agents. It provides a framework for process IC WebClient functions.
IC web client