What is the Gap Analysis ?

Gap analysis is a business resource assessment tool enabling a company to compare its actual performance with its potential performance.
It’s a formal Study of what business is doing today and can be conducted in different Prespectives, like.
- Organization (e.g., human resources).
- Business direction.
- Business processes.
- Information technology.

Gap analysis

The three steps to follow the gap analysis,
- Analyze your current state
- Identify the ideal future state
- Bridge that gap

Analyze your current state

Start your current state analysis can include qualitative information such as team processes/methodologies, and quantitative information, such as the number of sales calls made each week.
In fact, your gap analysis process should evaluate everything you currently do so you get the “great image.”

The gap analysis report should also include a column labeled “Future State,” which outlines the target condition the company wants to achieve.
Like the current state, this section can be drafted in concrete, quantifiable terms, such as aiming to increase the number of fielded customer calls by a certain percentage within a specific time period; or in general terms, such as working toward a more inclusive office culture.

This gap analysis report should list all the possible solutions that can be implemented to fill the gap between the current and future states.
These objectives must be specific, directly speak to the factors listed in the gap description above, and be put in active and compelling terms.
Next steps include hiring a certain number of additional employees to field customer calls; instituting a call volume reporting system to guarantee that there are enough employees to field calls; and launching specific office diversity programs and resources.