Are you trying to decide between Klaviyo and Mailchimp in 2025? 🤔 You’re not alone! Choosing the right email marketing platform is essential to growing your business. In this guide, we bring you a detailed Klaviyo vs Mailchimp: Which Is Better in 2025? comparison that covers everything you need to know to make an informed decision.
🔑 Key Highlights
- Detailed Klaviyo or Mailchimp comparison based on pricing, features, integrations, and usability.
- Ideal picks for eCommerce, small businesses, and startups.
- Honest pros and cons for each platform.
- Recommendations based on business type and goals.
Klaviyo vs Mailchimp: Which Is Better in 2025? 🤖
If you’re asking “Klaviyo vs Mailchimp: Which Is Better in 2025?”, you’re looking for the best tool to help with email marketing, automation, and growing your audience. Both tools are powerful, but they shine in different areas.
Let’s dive into a Klaviyo or Mailchimp comparison and find out which platform best suits your needs.

1. Overview: What Are Klaviyo and Mailchimp?
🔹 Klaviyo
Klaviyo is an email marketing and SMS platform built primarily for eCommerce brands. It’s known for its deep integrations with platforms like Shopify, BigCommerce, and WooCommerce.
🔹 Mailchimp
Mailchimp is a long-standing all-in-one marketing platform. It’s great for small businesses that want simple, easy-to-use email tools, landing pages, social media scheduling, and basic CRM.
2. Pricing Comparison 💰 (Klaviyo or Mailchimp Comparison)
Klaviyo Pricing:
- Free up to 250 contacts
- Paid plans start at $20/month
- Includes email & SMS

Mailchimp Pricing:
- Free up to 500 contacts
- Essentials: from $13/month
- Standard: from $20/month
- Premium: from $350/month
✅ Verdict: If you’re just starting and need a generous free plan, Mailchimp offers more contacts. But for eCommerce and SMS marketing, Klaviyo is more value-packed.

3. Features Breakdown: Klaviyo vs Mailchimp: Which Is Better in 2025?
| Feature | Klaviyo ✅ | Mailchimp 📧 |
|---|---|---|
| Email Automation | Advanced | Basic to Medium |
| SMS Marketing | Built-in | Limited (via add-ons) |
| A/B Testing | Yes | Yes |
| Templates | Modern, Customizable | Easy-to-use |
| Reporting & Analytics | In-depth | Basic |
| Integrations | Deep (Shopify, etc.) | Wide (variety) |
👉 For data-driven campaigns, Klaviyo wins. For beginner-friendly tools, Mailchimp is better.
4. Ease of Use & User Interface 🖥️
Mailchimp is famous for its drag-and-drop editor and simple dashboard. It’s great for beginners and small business owners.
Klaviyo is slightly more advanced and may take some getting used to, but offers much deeper customization and workflows.
🎯 Winner: Mailchimp for beginners, Klaviyo for data-savvy users.
5. Integrations & Ecosystem 🌐 (Klaviyo or Mailchimp Comparison)
Klaviyo works seamlessly with Shopify, Magento, BigCommerce, and WooCommerce. Perfect for eCommerce brands.
Mailchimp supports hundreds of integrations (Shopify, WordPress, Zapier), but some eCommerce connections are less robust.
🔍 Want more integration info? Check out Klaviyo integrations and Mailchimp integrations.
6. Support and Resources 🤝
Klaviyo:
- 24/7 Email support
- Chat support on paid plans
- Rich knowledge base
Mailchimp:
- Email & chat (depending on plan)
- Phone support on premium
📚 Both offer helpful tutorials, but Mailchimp is better for DIY learners.
7. Pros and Cons (Klaviyo or Mailchimp Comparison)
Klaviyo Pros:
✅ Best for eCommerce
✅ Deep data segmentation
✅ Built-in SMS marketing
Klaviyo Cons:
❌ Learning curve
❌ Pricing increases quickly
Mailchimp Pros:
✅ Beginner-friendly
✅ Affordable starting prices
✅ Great for small businesses
Mailchimp Cons:
❌ Limited SMS features
❌ Limited automation

8. Klaviyo vs Mailchimp: Which Is Better in 2025? Final Verdict 🏆
When it comes to Klaviyo vs Mailchimp: Which Is Better in 2025?, the answer depends on your business type:
- If you run an eCommerce business, Klaviyo is the clear winner with better automation, segmentation, and SMS marketing. 💼
- If you’re a small business or freelancer, Mailchimp offers an easier start and wider features for general marketing. 🛍️
✅ Still confused? Try both for free and see what fits your needs better.
9. FAQs on Klaviyo or Mailchimp Comparison ❓
Q1: Can I use Klaviyo without Shopify?
Yes! While Klaviyo is popular with Shopify users, it also supports WooCommerce, Magento, and more.
Q2: Does Mailchimp offer SMS?
It does through integrations or add-ons, but Klaviyo includes it natively.
Q3: Is Klaviyo or Mailchimp better for automation?
Klaviyo is stronger in automation workflows, triggers, and segmentation.
Related Reading🔗
Conclusion
Whether you choose Klaviyo or Mailchimp, make sure it aligns with your marketing goals. Hopefully, this Klaviyo vs Mailchimp: Which Is Better in 2025? guide helped clear your doubts.
💡 Tip: Reassess your tools regularly to stay ahead in your marketing game!
Got any questions? Drop them in the comments or reach out to us!