Through a complain letter to a bank, a complainant can explain his/her grievance and ask the concerned authorities to help in overcoming the same. The individual should maintain a polite tone and furnish necessary details including account number, personal details, and name of the branch and so on.
Use the given samples and tips to write a complaint letter to bank for not responding, wrong transaction, or about irresponsibility of employees.
Complaint Letter to Bank Writing Tips:
- Start by stating duration for which you have been their client.
- Briefly explain the problem in hand and suggest remedy.
- Furnish relevant details about yourself and your account.
- Furnish copies of documents required as proof with your letter and end by requesting concerned authorities to overcome your grievance.
Complaint Letter to Bank Template
From
__________ (your name)
__________
__________ (your address)
To
__________ (name of recipient)
__________ (designation)
__________ (name of bank)
__________ (address)
__________
__________
Date __________ (date of writing letter)
Dear Sir/Madam,
I am a client of your bank for the past … years (mention duration) and hold a … Account (mention type). I wish to bring to your notice that …( briefly explain the problem you have in hand).
It has been …(mention time lapsed) since I submitted my request, but I am yet to …. I request you to kindly instruct your staff to …(mention how you want the concerned authority to assist you)
My account details are:
- Name: ……
- Account No: ……
- Type of Account: ……
I am enclosing a copy of …(mention documents you are enclosing as proof for their reference) .
Yours Sincerely,
__________ (your name)
Complaint Letter to Bank Sample, Email and Example/Format
Sample
From
Mike Talison
346, Maiden Heights
Texas.
To
Kevin Malcom
Branch Manager
Mymoney Bank
Downtown Street
Texas
12 September 2013
Dear Mr. Malcom,
I am a client of your bank for the past eight years and hold a Savings Account. I shifted my location from Michigan to Texas two months back.
I visited your branch nearest to my residence in Texas and requested them to change my postal-address and update my new telephone numbers in their records since I wanted to continue availing services of receiving brochures/letters through post and SMS alerts for all transactions.
It has been two months, but I am yet to receive SMS alerts. I request you to kindly update my personal information at the earliest.
My account details are:
- Name: Mike Talison
- Account No: D78900 00 1635
- Type of Account: Savings
I am enclosing a copy of address-proof and latest telephone bill for your reference and for updating my records.
Yours Sincerely,
_____________
Mike Milligan
Email Format
A complaint letter should be precise, mentioning the nature of the grievance. When you are writing a complaint letter give a clear account of your problem and ask politely to take an action for it.
Dear Sir,
I would like to bring it to your notice that I have opened an account of mine on the 5th of this month in your bank. Your staff has informed me that I shall get my bank ID, my passbook and cheque book within 2 days. Besides I was promised that I shall also get my ATM card along with them.
But with regret I would like to inform you that I have, till date received none of the above.
Since I have shifted here from Chicago a few weeks back, I am finding it difficult to survive without my cheque book and ATM card.
I hope you can understand without the bank account how difficult it is for someone to maintain the things in a new city. I need to pay my bills and have to purchase a lot of things for my house but unless I do not have a cheque book here, I can’t do anything.
Thus I request you to kindly look into the matter and issue me all the above mentioned documents and card. My account number is 160925.
I hope you will entertain my problem on prior basis.
Thanking you,
Sincerely,
___________
Robert Stevenson.
Add Comment