Agent Resume

Agency Development Manager Resume Sample


Chennai, Tamil Nadu | | 555-5555-55

1.) Agency Development Manager

ORGANISATIONAL SCAN – January 2016 to November 2016

Significant Accomplishments:

  • Recruitment of Insurance Advisor and Develop them to sale the Insurance Policies.
  • Recruited 15 Insurance Advisor in 11 Months.
  • Rs.15 Lakh of Business in 11 Months.
  • Got many awards and qualify for MBK Thialand.
2.) Assistant Manager

State Bank of India, Tirupattur Branch – Tirupattur, TAMIL NADU, IN – September 2013 to December 2015

Significant Accomplishments:

  • Hold the distinction of controlling activity for smooth processing and sanctioning of SME loans; gave quick delivery to the customer within TAT.
3.) Branch Manager

State Bank of India, Thakkolam Branch – Thakkolam, TAMIL NADU, IN – June 2011 to September 2013

Significant Accomplishments:

  • Successfully developed the process of selling all products at any counter for customer flexibility – One PointContact.
  • All India Topper in Credit Card sourcing for the year 2012 (First Prize in PAN India)
4.) Probationary Officer

State Bank of India, Tirupattur Branch – May 2009 to June 2011

Significant Accomplishments:

  • During Two Years of Probation period got many prizes)
  • B.Sc in Mathematics Magadh University – Bodh Gaya, Bihar
  • AML (Less than 1 year)
  • ANNUITIES (Less than 1 year)
  • Credit (2 years)
  • Life Insurance (Less than 1 year)
  • Recruitment (Less than 1 year)
Competencies Overview

Banking Operations:

  • Managing banking operations inclusive of implementing short/ long term plans; managing teams with focus on excelling business targets & service delivery metrics.
  • Following the process / procedure of the bank & ensuring compliance to rules and regulations of the bank including latest circulars & notifications.
  • Implementing policies / procedures for all round development of the bank as well as reducing overall costs to the bank through various means.

Client Relationship Management:

  • Managing customer centric operations, forwarding customer instructions to the concerned department & ensuring customer satisfaction by achieving delivery & service quality norms with minimum TAT.
  • Managing the overall functioning process, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
  • Interfacing with clients for understanding their requirements and cultivating relation with them for customer retention & securing repeat business.

Team Management:

  • Leading, mentoring & monitoring the performance of the team member to ensure efficiency in process operations and meeting of individual & group targets.
  • Creating and sustaining a dynamic environment that fosters development opportunities and motivated high performance amongst team members.
  • Conversant with MS Office
  • Lotus notes
  • Application such as Finacle, Bansclink, Iccomas, and all application used in State Bank of India & Internet Applications.

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