Back Office Resume Manager Resume

Bank Operations Manager Resume Samples

JACKSON

Chennai, Tamil Nadu
Email: jackson@gmail.com


CAREER OBJECTIVE
  • A Graduate in B.Tech IT with 7+ Years of experience in Branch Banking operations.
  • Have very good understanding and working knowledge in various Banking operations through FINACLE Ver 7.0, Ver 10x.
EDUCATIONAL QUALIFICATION
Course (Stream)/ Examination
Institution/University/School
Year of Passing
Performance
B.Tech in Information Technology Anna University 2003 80%
HSC Vetri Vikkaas Higher Secondary School 1996 84%
SSLC Vetri Vikkaas Higher Secondary School

1994

80%

WORK EXPERIENCE
1.) Manager-Branch Operations

Equitas Small Finance Bank Ltd – Chennai, Tamil Nadu – 2016 to Present

Responsibility:

  • Taking care of branch operations in CASA, Asset servicing & Loan Processing End to End.
  • Have experience in acquring new customers and serving customers in all aspects.
  • Taking care of Vehicle Finance, Home Finance, SHG disbursment and collection.
2.) Assitant Manager

ICICI Bank Ltd – Chennai, Tamil Nadu – February 2010 to July 2016

Responsibility:

  • Worked as Customer Service Officer handled large cash transactions and key custodian for Cash and Jewel loan for Gobichettipalayam Cluster Branch.
  • Awarded for service excellence and Ranked ‘1’ in PAN India B category branch for the year 2011-2012
  • Maintaining healthy business relationship with major clients.
3.) Software Engineer

ProtechSoft Systems Pvt.Ltd – Chennai, Tamil Nadu – November 2008 to December 2009

Responsibility:

  • Creating forms using HTML and CSS.
  • Worked in Microsoft Silverlight for attractive web designing.
  • Collecting requirements from US Client, analyzing the requirement and escalating it to development team.
4.) Customer Care Associate

Sixt Rent a Car – Chennai, Tamil Nadu – May 2007 to October 2008

Responsibility:

  • Will reserve car for the customer according to the mail sent by the client.
  • Giving the confirmation and vehicle details to the customer through phone and short message.
  • Have managed the vendor car bills and the problems with the vendors in services provided to the customer.
ADDITIONAL INFORMATION

Technical Expertise:

  • Strong Operational knowledge in KYC, Account opening SB, NRI, TD, JL, CA accounts.
  • Good Experience in Identifying Fake and Counter fit Notes & sorting of cash activities like mutilated, Solid notes, Half value & No value notes.
  • Extensive Experience in Inward, Outward & Forex activities.
  • Knowledge on RBI Reports like AML (Anti Money Laundering), CRL (Cash Retention Limit) reports, Large Cash transaction (CAT 3) Reports.
  • Hands on working experience on banking software Finacle, FCRM, Finnone, I View, E Search, DMP, Fx Online, Flexcube by Oracle applications.
  • Expertise in procedures and contributing towards improved financial performance, heightened productivity and enhanced internal controls.
  • Analytical problem solving, decision-making, and inter-personal skills with ability to interact at all levels.
  • Processing of Various advances like Jewel Loan, Personal Loans, Home Auto loans and working capital funding.

It Skills:

  • Flair with Windows, MS office, Kingsoft Spread Sheet and Internet applications.
  • Finacle, Flexcube- banking Software, FCRM and other banking applications.

Strengths:

  • Good team player with excellent communication skills.
  • Excellent leadership, analytical and problem solving skills. Innovative Thinking and Self learner
  • Crucial member in Handling Multiple Products and Specialized desks (Insurance, Jewel Loans, credit Cards & Branch Banking.