Operations resume

Operation Executive Resume Format

Name : Hendry
E-mail Id: hendryXXXXXX@hotmail.com
Contact No: 0118********

Career Objective

Looking for a high growth opportunity in organization providing a good working environment along with suitable opportunities of professional development.

Employers

  • XXX Bank as operation executive from Oct 20** till present
  • XXX ltd. as Operator and MIS from May 20** to Oct. 20**
  • XXX Insurance Ltd as Junior Operation Executive from Dec 19** to May 20**

Key Responsibilities Handled

  • Handling duplicate Policy and recreation of policies.
  • Handling queries from branches regarding status, daily receiving, RTS etc.
  • Making in Excel report for the all policies created.
  • Responsible for ensuring end-to-end processing of account opening forms within the specified TAT.
  • Daily Maintaining MIS which includes total Logins (Salary Account).
  • Documenting the same for official purpose.
  • Maintaining monthly active A/C list for salary transfer of corporates.
  • Alarm management of Passive nodes during 24X7 shift operations.
  • Looking the passive infrastructure of tower.
  • Work as communication key between NOC and field staff
  • Escalate the alarms to experts in time of problem can not solve by regional engineer team on spot to resolve.
  • Network event severity level identification
  • Taking care of operational activities viz. Client Id and Policy Id creation along with Quality Check
  • Handling and Managing the team of 32 executives
  • Doing quality checking of Life Insurance Proposal Forms received from Branches for North RPC.
  • Doing documentation & quality check of RTS cases.
  • Doing quality check of policies.

Academic Qualifications

  • B.Sc. Physics from XXX university with A grades
  • HSC with Science from XXXX school With D grades
  • SSC from XXX school with A grades

Technical Expert

  • MS- Office
  • HTML & DHTML
  • Front page, MS Access2000
  • C Fundamental with Techniques Java Script
  • SQL Server
  • Internet applications

Achievements

  • Best employee award in XXXX company
  • Awarded as best Achiever in XXX company
  • Received scholarship during HSC

Extra Curricular Activities

  • Participated in the racing and stood first at school Level.
  • Participated in Sketching Courses during graduation

Personal Details

  • Date of Birth: 3/7/1990
  • Languages Known: Spanish, English ,Dutch.
  • Hobbies: Playing Cricket, Making good friends, Sketching
  • Address: XXXXX