Name: Mila
E-mail: [email protected]
Cell No.: 020XXXXXXXXXXX
Career Objective
To obtain part time employment, I would welcome a rewarding and challenging job that not only involves my current skills, but will hopefully help me acquire some new ones.
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Career Summary
- A progressive thinker with excellent communication skills possesses 1 year rich experience as part time Customer Care.
- Rich capability to manage and communicate the things.
- In depth knowledge of maintaining the productive relation with the client.
- Expertise in listening attentively the issues of customers and providing the best solution to them.
- Proficient in executing the programs using the limited resources.
- Able to work in flexible timings.
Personal Qualities
- Strong work ethics with remarkable customer handling skills.
- Excellent communication skills in written and verbal both.
- Remarkable patience with reliability and responsibility.
- Ability to meet the deadline of the work.
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Key Responsibilities Handled
- Manage the daily incoming of customers.
- Responsible to handle the queries.
- Make a daily work plan to ensure the quality services.
- Manage conflicts, disputes and challenging situations.
- Insure the satisfaction of customers.
- Train the new employees.
- Handle all the other responsibilities related to the job.
Achievements
- Providing the excellent customer service and resolving their issues in time.
- Receive ‘Best Customer service’ award in 2011 in XXXXX Solution.
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Employer
- Working as part time Customer Care Executive in XXX Solution from 2011 – present.
Academia
- Post graduate from English.
- Graduate from XXXXX University.
Personal Details
- Date of birth : 16/01/1989
- Languages Known : German, English, Spanish
- Address : XXXXX