I recall my first employment application as a Support Engineer, I had all the technical knowledge, yet my resume did not indicate the problem-solving attitude recruiters wanted. At this point, it became apparent to me: a Support Engineer Resume is not a simple sheet with a list of tools and technologies. It is all about demonstrating the ability to troubleshoot, fix problems fast and keep customers happy.
Table Of Content
When writing a resume to work in the support department, you must not only show your technical knowledge, but also demonstrate your ability to cooperate, communicate, and remain calm in stressful situations. Recruiters also seek an individual who has problem solving skills and is able to elaborate on solutions.
Savannah
E-mail Id: [email protected]
Contact No: 2025********
Objective
To be a part of an organization of Hi-tech environment that will help me realize the numerous applications of theoretical knowledge and to be able to provide best to the organization.
Strengths
- Sincere and hard working.
- Ability to deliver excellent result under odd conditions.
- Quick learner and flexible to adopt challenging environment.
- Ability to work with minimum/no supervision once trained.
Educational Qualification
- Pursuing Master of Computer Application (MCA), xxxxxx University
- Bachelor in Computer Application (BCA), XXXX University, Georgia
- 12th from xxxxxxxx Public School, Chennai (C.B.S.E. Board)
- 10th from xxxxxxxxx Public School, Chennai (C.B.S.E. Board)
Courses/Certification
- Professional Diploma in Web Designing & Software Engineering from XXX, New York [Duration – 1 Year]
- .NET Programming from XXXXX Software Institute, New York [Duration – 8 months]
- Certification in C++ and VB.NET from XXX Computer Education, New York [Duration – 4 months]
Work Experience
XXXXXX Group
- The `XXXXX Group of Companies’ is in the field of export and retail of high fashion Indian ethnic & bridal wear.
- XXXXX Group (M/s XXXXX Garments Pvt. Ltd.) functioning in Tennessee (Karol Bagh & South Extn.) and Phagwara and in International market through its associate exclusive stores under the brand ‘XXXXXXXX’ in XXXXXX.
- The group has its own tie-up of wholesale & distribution of its product in countries like U.S.A., U.K., CANADA, SOUTH AFRICA & U.A.E.
Duration: September 2008 – Till Date
Working as EDP Assistant for XXXXX Garments Pvt. Ltd., New York.
Responsibilities:
- Installing operating systems and configuring the peripherals, components and drivers.
- Responsible for installing, maintaining and supporting computer communication network (LAN & WAN).
- To ensure the smooth operation of communication networks in order to provide maximum performance and availability for their users.
- Diagnosing Hardware problems and installation of various printers.
- Technical Support to the users.
- Managing the Retail ERP Software WizApp3S (Visual FoxPro Based).
XXXXXX Dairy Fruits & Vegetables Unit
Duration: March 2008- June 2008
Worked as Computer Assistant, XXXXXX, New York.
Responsibilities:
- Data feeding related to the Fruits & Vegetables in the Software SAP.
- Preparation of reports in MS-Word and MS-Excel.
- Technical Support to the users.
XXXXX Ads Ltd.
Duration: July 2004 – Oct 2004.
Responsibilities:
- Preparation of Advertisements for Hindustan Times on online system maintained by Hindustan Times.
Technical Skills
- MS-Office
- HTML
- Java-scripting
- C++
- Visual Basic 6.0
- VB.NET
- ASP.NET
- SQL Server
Personal Details
- Date of Birth: 2/08/1990
- Languages Known: English, German & Chinese
- Address :
Conclusion:
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