IT suppport resume

Support Engineer Resume Sample

Savannah
E-mail Id: saXXXXXX@gmail.com
Contact No: 2025********

Objective

To be a part of an organization of Hi-tech environment that will help me realize the numerous applications of theoretical knowledge and to be able to provide best to the organization.

Strengths

  • Sincere and hard working.
  • Ability to deliver excellent result under odd conditions.
  • Quick learner and flexible to adopt challenging environment.
  • Ability to work with minimum/no supervision once trained.

Educational Qualification

  • Pursuing Master of Computer Application (MCA), xxxxxx University
  • Bachelor in Computer Application (BCA), XXXX University, Georgia
  • 12th from xxxxxxxx Public School, Chennai (C.B.S.E. Board)
  • 10th from xxxxxxxxx Public School, Chennai (C.B.S.E. Board)

Courses/Certification

  • Professional Diploma in Web Designing & Software Engineering from XXX, New York [Duration – 1 Year]
  • .NET Programming from XXXXX Software Institute, New York [Duration – 8 months]
  • Certification in C++ and VB.NET from XXX Computer Education, New York [Duration – 4 months]

Work Experience

XXXXXX Group
  • The `XXXXX Group of Companies’ is in the field of export and retail of high fashion Indian ethnic & bridal wear.
  • XXXXX Group (M/s XXXXX Garments Pvt. Ltd.) functioning in Tennessee (Karol Bagh & South Extn.) and Phagwara and in International market through its associate exclusive stores under the brand ‘XXXXXXXX’ in XXXXXX.
  • The group has its own tie-up of wholesale & distribution of its product in countries like U.S.A., U.K., CANADA, SOUTH AFRICA & U.A.E.

Duration: September 2008 – Till Date

Working as EDP Assistant for XXXXX Garments Pvt. Ltd., New York.
Responsibilities:
  • Installing operating systems and configuring the peripherals, components and drivers.
  • Responsible for installing, maintaining and supporting computer communication network (LAN & WAN).
  • To ensure the smooth operation of communication networks in order to provide maximum performance and availability for their users.
  • Diagnosing Hardware problems and installation of various printers.
  • Technical Support to the users.
  • Managing the Retail ERP Software WizApp3S (Visual FoxPro Based).
XXXXXX Dairy Fruits & Vegetables Unit

Duration: March 2008- June 2008

Worked as Computer Assistant, XXXXXX, New York.
Responsibilities:
  • Data feeding related to the Fruits & Vegetables in the Software SAP.
  • Preparation of reports in MS-Word and MS-Excel.
  • Technical Support to the users.
XXXXX Ads Ltd.

Duration: July 2004 – Oct 2004.

Responsibilities:
  • Preparation of Advertisements for Hindustan Times on online system maintained by Hindustan Times.
Technical Skills
  • MS-Office
  • HTML
  • Java-scripting
  • C++
  • Visual Basic 6.0
  • VB.NET
  • ASP.NET
  • SQL Server

Personal Details

  • Date of Birth: 2/08/1990
  • Languages Known: English, German & Chinese
  • Address :
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