What is the most difficult situation you have faced at job ?




  • To answer the question about handling your most stressful situations, you should review about what position you held in the previous company.
  • Unless you were working at the post of a manager or a leader, you would most probably be handling general situations and would have the support of others to solve any difficult situation.
  • You have to explain the interviewer how you actually handled the situation and why you choose that way.
  • For example, you should first describe the situation, the optional resolutions you gathered, the actions you decided to take and finally the results + lesson learned.

Steps to be followed while answering this question are:

  • Strategizing:
    • The first step is to get ready for difficult situations.
  • Acknowledging:
    • Explain the problem that was raised.
  • Clarifying:
    • Understand the root cause of the problem.
  • Providing Resolutions:
    • Consider the possible solution and choose one.
  • Taking action:
    • Solve the problem.
  • Checking back:
    • Learn the result.

Sample answers:

  • Our team’s targets were increased three fold and initially everyone was overcome by the number, but we discussed it with our manager and he was co-operative and understood the situation.
  • But he wanted us to give it a try and was ready to reduce the targets to a more realistic number.
  • You can also talk about a very demanding project where you worked for long hours/2 shifts and had to sacrifice on family time, but once the project was done you got recognition for the hard work and you were over the stress

Related Searches to What is the most difficult situation you've faced at job ?