IRCTC Full Form | Full Form of IRCTC
IRCTC Full Form - Indian Railways Catering and Tourism Corporation
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Indian Railways Catering and Tourism Corporation
- IRCTC stands for Indian Railways Catering and Tourism Corporation.
- It's a subsidiary of the Indian Railway found out by the Ministry of Railways to handle the catering, tourism and online ticketing operation of the Indian Railways.
- It facilitates users to book hotels and railways tickets online from their online portal www.irctc.co.in .
- The current (as of October 2017) Chairman and director of IRCTC is Mahendra Pratap Mall.
- Mission : To improve customer services and facilitation in railway catering, hospitality, travel and tourism through best industry practices.
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Objectives
- Some of its key objectives are as follows:
- To be a customer friendly organization.
- Optimize resources and increase manpower productivity.
- Upgrade and consolidate catering services within the organized sector.
- Enhance business opportunities through public-private partnerships.
- Develop high standards of business ethics, quality management and price control measures.
Headquarter
- IRCTC is headquartered in New Delhi, India.
Advantages of IRCTC
- Issue traveling card for frequent travelers.
- Special train booking facility available.
- Tatkal ticket booking facility available.
- Also launched flight booking facility.
- Provide status checking facility of ticket and availability of seats.
Disadvantages
- There is a lot of consumers use this website to try to their tickets, so sometimes it doesn't respond well or hang due to over traffic.
- Sometimes, after completing the entire form for the ticket booking, problem occurs in payment gateway. Money is deducted from your account without issuing a ticket.