IRCTC Full Form | Full Form of IRCTC




IRCTC Full Form - Indian Railways Catering and Tourism Corporation

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 Indian Railways Catering and Tourism Corporation

Indian Railways Catering and Tourism Corporation

  • IRCTC stands for Indian Railways Catering and Tourism Corporation.
  • It's a subsidiary of the Indian Railway found out by the Ministry of Railways to handle the catering, tourism and online ticketing operation of the Indian Railways.
  • It facilitates users to book hotels and railways tickets online from their online portal www.irctc.co.in .
  • The current (as of October 2017) Chairman and director of IRCTC is Mahendra Pratap Mall.
  • Mission : To improve customer services and facilitation in railway catering, hospitality, travel and tourism through best industry practices.

Objectives

  • Some of its key objectives are as follows:
    • To be a customer friendly organization.
    • Optimize resources and increase manpower productivity.
    • Upgrade and consolidate catering services within the organized sector.
    • Enhance business opportunities through public-private partnerships.
    • Develop high standards of business ethics, quality management and price control measures.

Headquarter

  • IRCTC is headquartered in New Delhi, India.

Advantages of IRCTC

  • Issue traveling card for frequent travelers.
  • Special train booking facility available.
  • Tatkal ticket booking facility available.
  • Also launched flight booking facility.
  • Provide status checking facility of ticket and availability of seats.

Disadvantages

  • There is a lot of consumers use this website to try to their tickets, so sometimes it doesn't respond well or hang due to over traffic.
  • Sometimes, after completing the entire form for the ticket booking, problem occurs in payment gateway. Money is deducted from your account without issuing a ticket.


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